Hi all,
I have been trying to export a config using the CIW but keep getting the following error? Is there a timeout somewhere that needs adjusting. Looked in confserv options but it just has soap port to be configured nothing else
Error is:
SOAP Server Error: Wrong responce document or timeout elapsed
Any help appreciated
Hi,
Any luck with this? I’m having the same problems.
Cheers
Steve
Sound like confserv.cfg does not has the SOAP port defined?
Add and restart 
or your config is really big.
I had this with a config from a hosted provider servicing about 3000 agents with approx 550 applications. It imported correctly (mostly) but the response was an error in the GUI.
Have a look at the config server logs, turn up the debugging if you have to. You should see the objects being inserted in the DB.
Same problem… 
Time for a request to investigate the issue to Genesys perhaps?