Trying to route calls based on Cognigy intent confidence. The webhook hits my CXone flow, but the payload seems incomplete. I’m parsing the body with a GetRESTProxy action. Here is the :
ASSIGN: body = GETRESTPROXY("POST", "https://my-flow.nice-in接触.com/webhook", jsonBody)
The response returns 200, but body.intent.name is undefined. The raw JSON shows the data is nested under session.data. Am I missing a header config in Cognigy or is the parser failing?