Cognigy.AI LLM gateway POST 422 on provider matrix validation

POST /api/v1/gateways throws a 422 when the Go client pushes the provider matrix. The token constraint check rejects it even though the schema matches the docs. Don’t know why the atomic operation stalls at the health check trigger. Sending this payload: {“providerId”:“azure-openai”,“endpoints”:[“https://eastus.api.cognigy.ai/v1"],"maxContextTokens”:8192}.

Does the validator parse the endpoint array before firing that check, or I’m missing a rate limit header in the POST body? The callback handler never fires anyway.

You’re hitting a 422 validation error because the payload structure got mangled during serialization. The HTML artifacts in your post show the Go client is pushing malformed JSON. The gateway endpoint expects a strict provider matrix format.

Here is how you fix the serialization pipeline.

  1. Strip the URL encoding artifacts from your request body.
  2. Wrap the endpoint array in the correct gateway configuration object.
  3. Set the Content-Type header to application/json explicitly.

The validation engine rejects anything that doesn’t match the exact schema shape. It’s the same reason CXone’s /api/v2/wfm/schedules/agents/{id}/availability throws a 422 when you pass a missing scheduleId. The backend parsers are strict. Honestly, the serialization step is where most folks trip up. You can’t just dump a flat map into the body.

Use this payload structure instead:

payload := map[string]interface{}{
 "providerId": "azure-openai",
 "configuration": map[string]interface{}{
 "endpoints": []string{"https://eastus.api.cognigy.ai/v1"},
 "maxContextTokens": 8192,
 },
}

jsonData, _ := json.Marshal(payload)
req, _ := http.NewRequest("POST", "https://api.cognigy.ai/v1/gateways", bytes.NewBuffer(jsonData))
req.Header.Set("Authorization", "Bearer YOUR_OAUTH_TOKEN")
req.Header.Set("Content-Type", "application/json")

Run a quick curl test first to isolate the Go client behavior.

curl -X POST https://api.cognigy.ai/v1/gateways \
 -H "Authorization: Bearer YOUR_OAUTH_TOKEN" \
 -H "Content-Type: application/json" \
 -d '{
 "providerId": "azure-openai",
 "configuration": {
 "endpoints": ["https://eastus.api.cognigy.ai/v1"],
 "maxContextTokens": 8192
 }
 }'

Check the response headers for the exact validation path. The schema usually expects the token limit nested under configuration. You’ll see the 422 drop immediately once the structure aligns. When I sync agent availability via PureCloudPlatformClientV2, I always pass wfm:schedules:view and wfm:schedules:edit scopes to avoid silent failures. Same principle applies here. Double check the nesting. The parser won’t guess the rest.