That’s nonsense. OXE does not tracking and generate changes in CME.
Well you will see, I register a DN on OXE, OXE sends to me by some reason OutofService, this DNs are not reflected on CCPulse. If I add a dummy place it appears on CCPulse.
I login an agent on another Place it doesn’t login on OXE but yes on Genesys (WTF? like if ACD Position was ignored) therefore Genesys shows something and nothing happens on agents phone.
I know it is like missing the initial topic but as I go deeper more shit comes out…
Try to sniff network communications on server where the statserver runs. If statserver sends packets to the CCPulse app,is problem on other part(network,firewall,..)
Well OXE seems buggy…complains about license monitoring limit but another section says it is ok…
Doing a reset of OXE and crossing fingers…release notes of it on last patch mention a lot of CSTA issues…
Cav,
I had some issue and I can fix after restart of StatServers and T-Servers SIP.
Generally the issue start after some network error, the Applications “freeze” for new changes.
Tried that already like 3 times and same behaviour. Seems OXE issue, tonight doing a PBX upgrade…lets hope it works