Hi Guys
we are using genesys Chat solution.the problem i am facing is whenever an agent send response to chat multiple messages has been sent to the customer.
Can anyone help me on this. why its happening.
Prashanth
Can you send me an example ?
Hi Guys
we are using genesys Chat solution.the problem i am facing is whenever an agent send response to chat multiple messages has been sent to the customer.
Can anyone help me on this. why its happening.
Prashanth
Can you send me an example ?