Is there a way to change the length of an Outbound calling list field (eg from varchar 6 to 7)? You can’t change it on the field, you can’t rename the field, it looks as if I have to create a new field with a new name. As this field is used (hard-coded) by other programs using the database calling list tables this may have a serious knock-on effect. Ideally I just want to increase the size using the same name. ???
Go directly to the calling list table on the DB and modify it with an alter command. Remember only the change. If you create a new table with same format with small field you will have to redo the change.
Scream for a new calling list you need an table access that uses a Format to create a table
It is sufficient to change the format before shouting a new Table Acces
There must be general shout of table format for each type of compagn
Anisdz
1 Like
Thanks, cavagnaro, in this instance a new calling list is unlikely so the danger of changing it on the db and not remembering it when you create a new one is low. The only downside could be that you can’t then populate the 9-digit db field using the 8-digit Genesys field definition with “update record” in OCM. Again, almost never to be used in this installation, so problem solved.
1 Like