Then don’t use it…Altris is never mentioned as a supported deployment tool…the installer states use Wizard…ask those support guys why it does not do anything
We had this exact problem and it actually does work with Altiris… However, I don’t know how… I just know that our Altiris team figured it out…
The problem with automation is that the guid is used to name the directory that holds the uninstallation. That changes from installation to installation… So, while they were figuring it out, I wrote a script which looks in the Registry under the Add/Remove programs section and gets the exact directory name and then automatically runs through the uninstallation. The script also handled instances where CCPulse isn’t installed either.
I converted the script to an EXE file and I am happy to share it with you. Just send me a personal message and I will get it to you.
I had to create an answer file and can do a silent install with setup.exe -s -f1answer.iss string.
I then recorded an aswer fiel for uninstall. However same string is not silent and comes up with “Genesys Installation Wizard” window with a radio button “Remove CCPusle+ from your computer”
I also tried a string from the registry
“C:\Program Files\InstallShield Installation Information{E137CCD2-91AD-4072-B3AB-42DB66ECBBEB}\setup.exe” -runfromtemp -l0x0009 -removeonly" with the silent switch. Same window comes up.
Has anyone done complete silent uninstall?
Thank you.