CC Pulse Action Item Sending Email

NICE CXone API & Integrations
1

Hi Guys

I am trying to use Send Email Action Item from Action Wizard along with a Threshold.Already in CCpulse we have SendEmailwithCDO.It is using my outlook express to send the email and everytime when it asks me with message box R u sure u want to send Email.I dont want that everytime i click on Yes to send Email. I want that it should automatically send a Email when ever that threshold is met without prompting me.

I want that that email should be send to multiple email addresses.Can u guys send me VB script coding to send email to multiple Recepitients.

Help Me OUT

2

I just worked on this.
Use vbSendmail, search on yahoo, you’ll hit the link.

3

I might be being a muppet (more than likely!), but can you give me more info on using vbsendmail for ccpulse actions. Would like to use it!

Mark

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4

Here you go…

Set poSendMail = CreateObject(“vbSendMail.clsSendMail”)
poSendMail.SMTPHost = “your snmp server goes here”
poSendMail.From = “your from addr”
poSendMail.FromDisplayName = “whatever”
poSendMail.Recipient = “list of people’s addr”
poSendMail.RecipientDisplayName = “whatever”
poSendMail.ReplyToAddress = “”
poSendMail.Subject = “Alarm notification from CCPulse”
poSendMail.Attachment = “”
poSendMail.Message = “Calls are waiting in the Queue”
poSendMail.Send
Set poSendMail = Nothing

BTW, I just implmented with JavaMail becauses security concerns with VbsendMail.

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5

Thanks, getting an activeX error regarding creating object vbSendMail.clsSendMail.
I have registered the .dll

Mark

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6

Yes, I was being a muppet, completely fogetting that the dll and mswinsck.ocx needed to be registered on the citrix server that ccpulse was being delivered by!

Which reminds me, really need to install locally!

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7

I have visited your site 934-times

8

I have visited your site 136-times

9

Did anyone try this on 7.2 above versions or even with javamail? please share it with me.

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