Hello,
strange thing hapenned. I just found out that I cannot edit or save a new strategy. Errors like cannot write to configuration database (its not in read only mode) - operation cancelled, or cannot read from the .lst file are showing up.
Has anyone encountered such an issue?
Anything n IRD log (assuming max log details are enabled, like level of diagnostic 4, IRD, config server event sources, all event types)?
Shared install of IRD?
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Check database access to the strategies DB is ok. Find the DAP and verify settings
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Examining the configServer logs seems that the configDB is the issue. Tables cfg_max_dbid and cfg_flex_prop are out of sync… Issue with the configurtion database.. Rather disturbing. Do you know if there are any integrity check tools/scripts?
Seem to recall there is a fix script for that particular db issue. May need to ask Genesys for it.
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Yes vmc, I have found one but need to check with genesys if its up to date because there are some inconsistencies with the schema
Just as a side note, this usually happens when you start two config servers as primary
Thank you for your contribution hsujdik. Although I cannot eliminate the posibility, I do not think that this was the issue. Because there was a db migration, I believe that maybe during the configuration after db migration one of the confServers was writing to the old db and after the switchover mixed things up. We have 2 confServers and 2 confServer Proxies so I believe that this increases the posibility.
Do you know if the script that I have found in Genesys Knowlege database which updates dbids will address the issue? Any prior experience with this problem?
We have had this problem, due there were not space in the tablespace
Check the configuration server logs for the message “ORA-01653 unable to extend table”.