Hi,
I trying to import Agent into Genesy CME using “Genesys Configuartion Import Wizard” but the problem is , CSPID.xml supplied with Version 7.5.000.08 is not having the PID for FolderDBID. So, I request someone to upload the CSPID.xml for the versions above 7.5.000.08.
Whenver I import Agents with above version, the agents are getting created under Persons Folder instead of Specied folder in the my XML.
I am anticpating the favouarble reply.