We are trying to reuse a common module across several inbound call flows to standardize our IVR menu. I’ve got the Common Flow set up with the required inputs and outputs, but when I try to call it from the main flow, the documentation is a bit vague on the exact syntax for the Call Flow block. Does anyone have a working example of how to map the parameters? I want to make sure I’m passing the queue name correctly. Here is what I have so far in the flow settings, but it’s failing validation.
your input mapping is probably off. check that the key in the Call Flow block matches the exact input name defined in the shared flow.
{
"queueName": "{{routing.queue.name}}"
}