Call forward to 14 numbers in Round Robin

Architect & Flows
1

Hey,

Is it possible in Routing to make a strategy that sends all incoming calls to 14 external numbers in round robin? How can I tell where the previous call went?

Thank you,
Mihai

2

Hi Mihai,

Yes, it’s possible even such feature isn’t supported by URS directly. However, you can simulate it by using SCRIPT variable scope that will hold kind of pointer to next number.

R.

1 Like
3

Thank you very much René, helpful as always :slight_smile:

2 Likes
4

Just in case - in IRD/URS 8.1.2 there is predefined statistic RStatRoundRobin