is it possible to fully decouple the guest interaction from the standard messenger widget using only the guest api?
i am building a headless chat interface that needs to handle sessions entirely via http calls, avoiding the genesyscloud-messaging-web-sdk bundle entirely. the goal is to manage the lifecycle programmatically within a terraform-driven ci/cd pipeline for a custom frontend.
currently, i am successfully initiating a session via:
post /api/v2/conversations/messaging/guests
content-type: application/json
{
"address": {
"protocol": "messaging",
"subprotocol": "web",
"id": "unique_guest_id_123"
}
}
this returns a conversationId and guestId. however, when i attempt to send a message using:
post /api/v2/conversations/messaging/conversations/{conversationId}/messages
content-type: application/json
{
"type": "text",
"from": {
"id": "unique_guest_id_123"
},
"text": "hello from headless client"
}
i get a 403 forbidden or 400 bad request depending on the auth token scope. i am using a standard api key with conversations:messaging permissions.
is there a specific header or payload structure required for the guest api that differs from the widget’s internal calls? the docs are sparse on the pure api usage without the sdk. i need to handle incoming messages via webhooks or polling, but first i need to establish that the outbound flow works.
any working examples of the full request/response cycle for a pure api guest session? specifically looking for the correct content-type and auth handling for the message endpoint.