POST /api/v2/architect/flows returns 504 Gateway Timeout when updating flow logic for BYOC trunk integration. Unlike Zendesk’s simple webhook setup, Genesys Cloud seems to hang during validation. We are using Architect version 2.1. The flow works locally but fails in production. Is there a specific timeout setting for BYOC trunks that needs adjustment? Any help would be appreciated.
the problem here is api rate limits on the architect endpoint. when jmeter hits concurrent requests, the server returns 504 before processing. add a 200ms sleep between requests in your jmeter script. also check if your byoc edge has enough capacity for the validation traffic.