How does the BYOC trunk handshake actually trigger the Agent Desktop call control panel?
It’s running Genesys Cloud v2024.8.1 behind a Frankfurt SIP trunk. NVDA won’t announce the Accept button the moment ringing hits. Console throws aria-live region overflow: 3 warnings and the tab order skips the reject shortcut. The focus is doing jack all.
Does the WebSocket payload override the native ARIA roles?
POST /api/v2/interactions/conversations/voice returns 201 Created but the UI stays frozen.