BYOC Edge Health Check 503 with Custom TLS Certs

What is the standard approach to configure mutual TLS for BYOC edge health checks?

  • Environment: Genesys Cloud, BYOC v2.1, AWS EKS.
  • Issue: Health checks return 503 Service Unavailable.
  • Logs show x509: certificate signed by unknown authority.
  • Verified CA chain in edge-config.yaml.
  • Restarting pods does not resolve the handshake failure.
  • Seeking guidance on certificate propagation to the Genesys Cloud trust store.