Stumbled on a weird bug today with our BYOC Edge deployment in Europe/London. The outbound webhook to ServiceNow is returning a 502 Bad Gateway during the retry phase of a digital channel conversation trigger.
The initial call succeeds, but the subsequent validation payload fails with HTTP 502. The Edge node logs show no network timeouts, and the ServiceNow endpoint is healthy for direct calls.
Has anyone seen this specific 502 behavior on the retry logic within the BYOC architecture? Need to know if this is a known Edge quirk or a payload serialization issue.