My current config is completely failing…
job_id: bx-12345
channel: whatsapp
filter:
start: "2023-10-01"
end: "2023-10-31"
The bulk export job hangs at 10% completion for WhatsApp conversations. No error returned, but the status remains in_progress indefinitely. This happens in the EU-West environment. The chain of custody audit trail shows the job started but never transitions to completed. Is there a known issue with metadata extraction for digital channels?