Bulk export job fails with 400 Bad Request for WebRTC metadata

NICE CXone API & Integrations
1

Why does the bulk export job for WebRTC softphone recordings returns a 400 Bad Request with error code RECORDING_EXPORT_INVALID_FILTER?

  1. Created export job via /api/v2/recording/bulkexports
  2. Set filter to include only ‘digital’ channel type
  3. Job status immediately changes to FAILED with invalid filter error

Verified the filter syntax matches the v2 API documentation. Need to preserve chain of custody for this legal discovery request.