Having some issues getting my configuration to work…
Bot metrics are derived from the interaction start time, which may differ from the telephony leg initiation.
The discrepancy between VDN start times and Bot Conversation Analytics is exceeding 400ms across all 15 BYOC trunks in the Asia/Singapore org. This latency breaks the failover logic in Architect because the bot session expires before the SIP INVITE completes on the carrier side.