Does anyone know the specific rate limit for the Bot API when simulating high concurrency in JMeter?
I am running a performance validation suite using JMeter 5.6 against the Genesys Cloud US1 environment. The goal is to test the throughput of the conversational AI bot under load. I am hitting the /api/v2/conversation/messages endpoint to simulate incoming user messages to the bot. I started with 10 threads and it worked fine. When I increased to 50 threads, I started seeing 429 Too Many Requests errors. The response header shows a Retry-After value of 5 seconds. I tried adding a constant timer in JMeter to space out the requests, but it seems the limit is still being hit quickly. I am using a standard OAuth2 token for authentication. Is there a way to increase this limit for testing purposes? Or is there a different endpoint I should be using for load testing bots? I want to make sure my JMeter config is correct before reporting this as an issue. The environment is US1. Any advice on how to handle this rate limiting during load tests would be appreciated. I need to validate the bot capacity for our client.