Before IWS sending RequestAgentNotReady to SIP we are getting EventAgentNotReady

Hi All,

I am trying to figure out why i am getting EventAgentNotReady even IWS didnt send any RequestAgentNotReady.
after getting EventAgentNotReady agent sending request to SIP for RequstAnswerCall and getting EventError.

EventError after RequestAnswerCall

@09:25:07.9287 [0] send_to_client: message EventError
(Object not known)
AttributeEventSequenceNumber 00000000005ade3c
AttributeTimeinuSecs 928786
AttributeTimeinSecs 1467123907 (09:25:07)
AttributeErrorCode 1143
AttributeErrorMessage ‘Object not known’
AttributeConnID XXXXXXXX
AttributeThisDN ‘XXXXX’
AttributeReferenceID 14
AttributeClientID 17745

@09:25:11.3135 [0] send_to_client: message EventError
(Call has disconnected)
AttributeEventSequenceNumber 00000000005ade4a
AttributeTimeinuSecs 313578
AttributeTimeinSecs 1467123911 (09:25:11)
AttributeErrorCode 237
AttributeErrorMessage ‘call disconnected’
AttributeConnID XXXXXXXXX
AttributeThisDN ‘XXXXX’
AttributeReferenceID 14
AttributeClientID 17745

can some one help me out why this scenario happen.

Thank you.

RONA timeout?

Regards