Avaya Sip hardphones model 9608

Voice & Telephony
1

We are in the process of migrating from Avaya to Genesys Sip server 8.1, we have some issues on making those phones work with Sip server 8.1
We are using firmware 6.5.0 of model 9608 and also we are testing model 4621.
Anybody can provide some feedback on using Avaya hardware with Genesys SIP server?

thanks in advance

2

Hi,

Even though they support SIP I very much doubt they would work with SIPS e.g. Broadsoft extensions etc. According to this (http://docs.genesys.com/Documentation/System/8.5.0/SMI/SupportedHardPhones) the following Avaya hardphones are supported:

4610SW, 4620SW, 4621SW,9650

Regards

3

thanks for your reply,
I saw that PDF. But I’m wondering if somebody can give me an official answer about if will or will not work.
We can register it but is not registering well, default sip port etc.

4
if somebody can give me an official answer

You just got it, official Genesys supported docs. Anything else, is up to you.