Hi everybody,
Does anyone knows what is needed to configure in the Avaya AES to work with Genesys T Server. Would be much help if you had screen shots on the AES configuration.
Regards
JOF
What extactly is the AES version?
This document
https://avaya.com/master-usa/en-us/resource/assets/applicationnotes/envox_dlg.pdf is for AES 4.1 for envox CT-Connect which connects to DLG service/ASAI-link as Genesys T-server does; it guides you to configure in both Avaya CM and AES.
Your Avaya CM and/or AES may be different but steps and layouts should be very similar.
regards
Look for the document “76fr_dep-ts_avayag3.pdf” (or "75fr… or whatever version is right for you) and then refer to the section titled “Switch-Specific Configuration”.
I realize it’s been almost a month since you posted this, but maybe this will help someone else who’s looking for this info.
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