Ummm… this..?
http://www.reuters.com/article/us-avaya-genesys-callcenters-exclusive-idUSKCN10G2CX?
Is a possibility, a remote one but one
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Very interesting. I started out with Ayava many years ago. Doubt I remember enough to work on it all again lol
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Good thing the two platforms are so compatible, aye?
looooooool
Avaya has good hardware, Genesys excellent software. It’s a huge acquisition.. !
I wonder if Genesys will keep their partnership with AudioCodes if they have Avaya’s GW to sell..
No way after ININ acquiring:
http://www.genesys.com/uk/about-genesys/newsroom/news/genesys-to-acquire-interactive-intelligence
Genesys are bolstering their offering, waiting for Microsoft. A lot of R&D has gone into Skype integration. With ININ and Avaya… well…