Just noticed that the recent bulk export job via the Recording API omitted the chain_of_custody metadata fields required for our legal discovery requests. The standard export includes these attributes, but the scheduled job returns empty values for this specific array. This breaks our compliance validation script.
- Verified the service account has
recording:readandlegal:hold:readscopes. - Confirmed the S3 destination bucket policy allows PUT operations from the Genesys IP range.
Any ideas why the bulk job filters these out?