Audio resource management

NICE CXone API & Integrations
1

Hi,

how to retrieve list of audio files with details like message name , ARID etc., Is there is Genesys SDK object.

Please share some thoughts

2

Information about the ARM you can retrieve from created ListObject (parameter group). The audio itself could be reachable via HTTP (WebDAV) or via fileshare - depends on your architecture.

3

Hi Kubig,

sample code snippets will be helpful in this scenario..