AttachedData - how to add to call

NICE CXone API & Integrations
1

Hi,
I woul’d like to add AttachedData to call in C#.
Simple example:

[ol]- New call come to TServer

  • Custom application based on ANI number look for data in external database
  • Add data to call[/ol]

Is this possible? If yes, please suggest something, anything will be useful.

Thanks in advance.

2

Yes. You should monitor all RP objects and then do the attach.
Search the forum for ideas and also the help file.

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3

first of all thanks :slight_smile: so far I know how to attach data but have no idea how to monitor RP. Could you suggest something more please?

4

In order to attach data to anything you need to monitor the DN…so…same code you are using, just change the object type or search the forum and help files which have sample code on them

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5

Ok, I believe that got it now. Will test it and if I am wrong will bother you again. Thanks again :wink:

Edit: Works… Now I see how easy it is… Once again thanks!