ASAI Message

Voice & Telephony
1

Can anyone tell me what does this mean:

@06:10:46.7700 [<<] 08 00 00 22 08 02 98 B9 62 96 1C 1A 91 A1 17 02 01 02 02 01 95 40 0F 10 02 16 52 1E 02 8A 81 96 44 01 82 47 01 82

        TP_AsaiData
        FACILITY  CRV:98b9
        Facility: INVOKE
        InvokeId: 2
        Operation: EventReport
        CallID[1]: 5714
        ProgressInd: 10,in_not_ISDN
        PartyId[1]: 2
        Event[1]: CutThrough
2

As I recall CutThrough is like a Ringing Event

3

Hi,

With this ASAI message, Avaya maps the progress indicator it has received from the ISDN PRI trunk to the adjunct.

This is not important for Genesys, but if you are interested you’ll need to take a look at the configuration of ISDN trunk the call (5714) took just before 06:10:46.7700 and see what the progress indicator noted in this message means.

Thanks

4

Thanks guyz for your inputs ..the issue we are facing is that when an agent try to do a direct transfer thru softphone ,the call is not getting transferred .In the logs we are seeing the above message followed by a disconnect (below msg is for a different call )

Shoud it be the problem with the switch or the TServer ?

@09:04:03.4660 [<<] 08 00 00 2A 08 02 81 23 62 96 1C 22 91 A1 1F 02 01 02 02 01 95 40 17 08 02 81 90 0C 06 80 34 31 37 35 30 10 02 1B 3D 96 44 01 82 47 01 84
TP_AsaiData
FACILITY CRV:8123
Facility: INVOKE
InvokeId: 2
Operation: EventReport
Cause: C_NORMAL
ConnectedNum[1]: (unknown),‘41750’
CallID[1]: 6973
PartyId[1]: 2
Event[1]: Disconnect

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