Sending a POST to our internal CRM from a Genesys Cloud Data Action. The HTTP status is 200 and the body comes back fine, but the variable mapping step fails silently.
The response JSON is simple: {"status": "success", "id": "123"}. I’m mapping the id field to sys.custom.CRM_ID. The docs say “The JSON path must be valid.” My path is just id.
Why is it not picking up the value?