Trying to trigger an AWS Lambda from a Genesys Cloud Architect Data Action via HTTPS. The Data Action is configured with the Lambda URL and headers, but it keeps returning a 403 Forbidden response.
The IAM policy attached to the Lambda role looks standard enough. We’ve verified the ARN and the permissions.
{
"Effect": "Allow",
"Action": "lambda:InvokeFunctionUrl",
"Resource": "arn:aws:lambda:eu-west-1:123456789:function:my-cx-handler"
}
The endpoint URL is correct. Still getting blocked.