Struggling to figure out why the POST to our ServiceNow REST API endpoint for incident creation returns a 500 Internal Server Error when the Architect flow passes the redacted_payload. The Security module in Genesys Cloud is configured to mask PII based on GDPR rules, but the JSON structure sent to ServiceNow Tokyo Release seems to be dropping the masking_token field entirely, causing the server-side validation to crash. This only happens after the UK East patch update last Tuesday.