Seems as though someone got annoyed enough with static IVR menus to want to do something about it…
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I looked it up and played with it a bit - a very interesting concept, actually! I read about it on LifeHacker; however, I cannot figure out how they make money!!!
I think there is something in this service that can be used, but I cannot yet fully visualize it. An application of some sort, but it needs to do more than that. The question is what…
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Consumers (Users) = Free
Businesses = There is a setup cost based on the customization required (e.g. special features of your phone menu, modifications to the web component). Then you pay for the minutes of phone time your customers use. Other conditions apply.
Blimey - it sounds like I’m advertising… I assure you I am not! ;D
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