Any capability of start/stop Genesys apps via REST service?

NICE CXone API & Integrations
1

Is anyone aware of any capability to start/stop Genesys applications via REST services?

Thanks,
eugene

2

I know GAX has a RESTFul API for that, but it lacks documentation.

3

Thanks for that - let me post to the developer site and log tech support ticket to see if they have any info on that.

4

So GAX POSTS to http://gax-host:gax-port/gax/api/scs/applications/start and http://gax-host:gax-port/gax/api/scs/applications/stop with the following JSON content:

{“controlobjectid”:“123”}

How you find out which object has 123 as its ID is another question…

5

If I remember well, you can GET http://gax-host:gax-port/gax/api/scs/applications (or something like this)

6

That returns a list of controlobjectids and their state but not their names.
And http://gax-host:gax-port/gax/api/scs/applications/123 gives back the state just for the controlobjectid requested (but still no name)

7

great solution - i haven’t tried this yet but looks promising.

8

just tried it now this works, but prerequisite is that you login and establish session with GAX before issue the subsequent start/stop API.

Jerry the controlobjectdbid here is just the application’s DBID in CME.