Analytics Details Query: Cursor pagination returning stale data

NICE CXone API & Integrations
1

Hitting /api/v2/analytics/conversations/details/query with view=real-time and a cursor from the previous response. The next page returns conversations that were already in the first batch instead of new ones. Tried incrementing the from timestamp in the query body but it just resets the cursor. Here’s the JSON payload I’m sending for the second request:

{
 "view": "real-time",
 "from": "2024-05-01T00:00:00.000Z",
 "to": "2024-05-01T01:00:00.000Z",
 "cursor": "eyJpZCI6IjEyMyIsIm9mZnNldCI6MTAwfQ=="
}

Is the cursor invalid once I change the time range?