I’m completely stumped as to why the analytics integration action is failing during the terraform apply phase.
The environment is Genesys Cloud us-east-1. Provider version is 1.14.2. The resource is genesyscloud_integration_action. The goal is to deploy a custom data action for analytics aggregation. The configuration looks correct based on the provider documentation. The JSON schema for the action payload is valid. However, the apply fails with a 400 Bad Request. The error message states that the action definition is invalid. Specifically, it mentions a missing required field in the schema. I have checked the schema multiple times. The field is present. I have also tried removing the resource and recreating it. The same error occurs. I am using GitHub Actions for the deployment. The secret values are correctly injected. The issue seems to be related to the action definition syntax. I have compared the config with working examples. The structure is identical. I am stuck. Any help would be appreciated. Here is the relevant config block:
resource "genesyscloud_integration_action" "analytics_export" {
enabled = true
name = "Custom Analytics Action"
type = "CUSTOM"
description = "Action for analytics data"
action_definition {
action_type = "EXPORT"
schema_version = "1.0"
# other fields omitted for brevity
}
}
The best way to fix this is to verify that the integration_action resource in Terraform explicitly defines the action_type as DATA_ACTION and includes a properly formatted configuration block that matches the Genesys Cloud platform API schema for analytics data actions. The 400 Bad Request often occurs when the JSON structure passed to the configuration field lacks the required name, description, or url properties, or when the http_method is not specified as POST for analytics ingestion. Ensure the url points to a valid endpoint that handles the payload structure expected by your AppFoundry integration. Additionally, check that the integration_action is linked to a valid integration resource using the integration_id argument. The Terraform provider can be strict about schema validation, so any deviation from the expected JSON structure in the configuration block will result in a rejection by the Genesys Cloud API. It is also worth checking the Genesys Cloud logs for the specific validation error, as the Terraform error message might be generic. If the configuration looks correct, try exporting the existing working data action using the API and comparing the JSON structure with your Terraform configuration. This often reveals missing nested fields or incorrect data types. Remember that the configuration field in Terraform is a string containing JSON, so ensure proper escaping if using HCL variables.
Have you tried validating the configuration block against the bulk export API schema? The 400 error often stems from missing metadata fields required for legal hold compliance in the payload. Check the documentation for required name and description keys.
Check your provider version. The suggestion above is spot on, but 1.14.2 has known bugs with the integration_action resource. Upgrade to 1.15+ and it usually clears up immediately.
The suggestion above is spot on, but 1.14.2 has known bugs with the integration_action resource. Upgrade to 1.15+ and it usually clears up immediately.
This matches what we see in load testing environments too.