- Just noticed that generating a view export request returns HTTP 500 Internal Server Error
- Environment: Europe/London, Genesys Cloud v2024.1.0
- Scope: Digital channel interactions under legal hold
- Payload uses valid ISO 8601 timestamps and correct tenant ID
- Audit logs show no authentication failures
- S3 bucket policy verified as per previous successful exports
- Chain of custody metadata required for discovery requests
- Need urgent resolution for compliance deadline
3 Likes