Alarm Email From Composer Using Event 23012

Architect & Flows
1

If i use composer to throw an Alarm at level 5 - it sends an event : 23012.
I have tried to set up an email alert based on this event id (also 23003 ) but it never fires.
If i run the test from GA it sends me an email so I know it should work.

I see the event in the message server logs.

What part of the setup am I missing to throw an alarm log from composer and get an email?
I can’t seem to find an example of this in the docs.

ORS log looks like
142339 14:47:05.621 Alr 23012 [T:140185094452992] METRIC
142340 14:47:05.621 Std 23003 [T:140185094452992] ORS Application Message: No Routing Service Found

Cheers :slight_smile:

2

ORS need a connection to MessageServer and also needs to log standard event to network.
Then it should be possible to catch the event and create an alarm

3

thanks - my problem was that standard logging was not set to network.

4

Hi,

I have set the log level to alarm and the ors response look like below

06:49:53.802 [T:7306832] {ScxmlMetric:3} METRIC

How to obtained the alarm event id like below. What are the settings needed. Please help

ORS log looks like
142339 14:47:05.621 Alr 23012 [T:140185094452992] METRIC
142340 14:47:05.621 Std 23003 [T:140185094452992] ORS Application Message: No Routing Service Found