hi, can any one help me out with sdk for retrieving all the list of interaction which is handled by a particular agent from ucs or interaction server.
Just retrieve all interaction where the OwnerId is equal to DBID of requested agent.
hi, can any one help me out with sdk for retrieving all the list of interaction which is handled by a particular agent from ucs or interaction server.
Just retrieve all interaction where the OwnerId is equal to DBID of requested agent.