Hi all,
We’re developing our newly voicexml with ASR integration. Infact, we’ve done many and have no problem with our 3prd party ASR. However, there’s a case that we’re challenging.
Our ASR server returns the xml below.
However, I cant access audio attribute through compser. I may just access those ones :
Prompt={speak={audio=Welcome to test bank;audio$={confidence=9900000.050000}};speak$={confidence=9900000.050000}};Prompt$={confidence=9900000.250000};
I need to get “src” attribute and send it to our TTS engine. According to “Genesys Voice Platform 8.1 Legacy Genesys VoiceXML 2.1” doc, I’ve done necessary steps. Any suggestion will be appreciated.
2017-02-28T15:01:12.444 Int 50026 00CA018B-10008409 15136 asr_trace ASR_DONE:results:<?xml version="1.0"?>bilgi guncellemebilgi guncellemeEXACT_MATCH30001100Self|Selfbilgi|guncellemek484Bilgi GuncellemeC:\Program Files\asrvendor\CallSteering\VoiceFiles\Announces\TestBank\3\test.wavWelcome the testbankNormal0NotUsedbilgi guncellemekbilgi guncellemek
2017-02-28T15:01:12.444 Int 50025 00CA018B-10008409 15136 input_end MATCHED|voice|Field|external|bilgi guncelleme|99.000000
2017-02-28T15:01:12.445 Int 50076 00CA018B-10008409 15136 filling :InputCS.InputCSField:Field:{RecognitionResult=bilgi guncelleme;RecognitionResult$={confidence=990000.000000};callsteering={CallSteeringResultType=EXACT_MATCH;CallSteeringResultType$={confidence=9900000.250000};ExtNodeId=3000;ExtNodeId$={confidence=9900000.250000};IsAllSlotsCollected$={confidence=9900000.250000};IsCustomerConfirmed$={confidence=9900000.250000};IsDialogCompleted=1;IsDialogCompleted$={confidence=9900000.250000};MatchScore=100;MatchScore$={confidence=9900000.250000};MatchingPhraseNodeExtIds$={confidence=9900000.250000};MatchingPhrases$={confidence=9900000.250000};MatchingTermPlaces=Self|Self;MatchingTermPlaces$={confidence=9900000.250000};MatchingTerms=bilgi|guncellemek;MatchingTerms$={confidence=9900000.250000};NodeId=484;NodeId$={confidence=9900000.250000};NodeText=Bilgi Guncelleme;NodeText$={confidence=9900000.250000};NonTerms$={confidence=9900000.250000};Prompt={speak={audio=Welcome the testbank;audio$={confidence=9900000.050000}};speak$={confidence=9900000.050000}};Prompt$={confidence=9900000.250000};PromptFilePaths=C:\Program Files\asrvendor\CallSteering\VoiceFiles\Announces\TestBank\3\test.wav;PromptFilePaths$={confidence=9900000.250000};PromptTags$={confidence=9900000.250000};PromptText=Welcome the testbank;PromptText$={confidence=9900000.250000};PromptType=Normal;PromptType$={confidence=9900000.250000};RepeatCount=0;RepeatCount$={confidence=9900000.250000};SeamlessAgentResult=NotUsed;SeamlessAgentResult$={confidence=9900000.250000};SearchingTerms=bilgi guncellemek;SearchingTerms$={confidence=9900000.250000};TermsAndNonTerms=bilgi guncellemek;TermsAndNonTerms$={confidence=9900000.250000}};callsteering$={confidence=990000.000000}}
2017-02-28T15:01:12.445 Int 50032 00CA018B-10008409 15136 filled_enter all:InputCSField
2017-02-28T15:01:12.447 Int 50033 00CA018B-10008409 15136 goto :#AssignLogDataCsAnonunce