- Genesys Cloud Environment: US-East-1
- Integration Type: AppFoundry Premium App
- API Endpoint: GET /api/v2/analytics/interactions/summary
- SDK Version: genesys-cloud-node-sdk v8.2.1
- OAuth Scope: analytics:read, interaction:read
The integration is returning HTTP 429 errors during peak processing windows, even though the concurrent request count remains well below the documented threshold. The error response body indicates a retry-after header of 60 seconds, which disrupts the real-time synchronization logic required by the client. The payload request size is minimal, containing only date ranges and specific interaction types, so payload complexity is not a factor. Rate limiting documentation suggests that premium apps should have elevated thresholds, yet the behavior mirrors standard tenant limits. Has the rate limit algorithm changed recently for analytics endpoints, or is there a specific header configuration required to maintain higher throughput for AppFoundry partners? The issue persists across multiple sub-accounts within the same master organization, suggesting a platform-wide constraint rather than a local configuration error. Any insights into debugging these specific rate limit triggers would be appreciated.