- Genesys Cloud API v2
- Node.js 18
- Postman Collection: Web Messaging
- Region: US EAST
HTTP/1.1 413 Payload Too Large
Content-Type: application/json
{"message":"The request body size exceeds the maximum allowed size."}
Sending a 5.2MB PDF via POST /api/v2/conversations/messaging/files fails immediately. The docs imply a 10MB limit, but my pre-request script sets Content-Type: multipart/form-data. Is there a hidden server-side restriction for specific MIME types like application/pdf in the guest API context?