Problem
It’s throwing 401 Unauthorized right after api_client.refresh_token(). The fresh token prints out clean. Calls to get_users die instantly though.
Code
api_client.refresh_token()
users.get_users()
Error
401 Unauthorized: JWT expired
NTP is locked tight. Server time matches Genesys within 50ms. We don’t get this with static tokens. SDK might be checking exp too hard.