267: level=5 text=state of call isn't good for routing

Voice & Telephony
1

Our environment has a 7.5 URS with 7.6 Stat Server 7.6 T-server Nortel CS2100.

Has any one seen this error in their logs when trying to route a call to an agent?

267: level=5 text=state of call isn’t good for routing

Trying to find out what conditions would write this to the logs.

Thanks

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