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Genesys BYOC Edge Node Dropping SBC Registrations with SIP 408
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1
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47
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June 21, 2026
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BYOC Edge webhook delivery logs showing ECONNRESET on conversation:call:start events
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2
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47
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June 20, 2026
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WebRTC softphone disconnects during Zendesk ticket sync via Architect flow
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0
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34
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June 20, 2026
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Softphone v2.14 WebRTC drops during DR failover test
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2
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112
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June 20, 2026
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Edge BYOC Data Action returning 401 on ServiceNow REST Call despite Valid TLS Handshake
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2
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98
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June 20, 2026
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BYOC Latency Spikes Breaking Predictive Pacing & Compliance Thresholds
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3
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58
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June 20, 2026
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WebRTC softphone media handshake failing with SDP negotiation error on hybrid CXone route
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4
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59
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June 20, 2026
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WebRTC audio drops with 487 during Edge local survivability failover
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0
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39
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June 19, 2026
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SIP trunk INVITE failing with 408 Timeout on Sydney edge
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1
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30
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June 19, 2026
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BYOC Edge v2023.12.05 Audio Drop on VPN
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0
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31
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June 19, 2026
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SIP 408 timeouts breaking predictive routing warm-up phase during A/B test
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3
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81
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June 19, 2026
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SIP Trunk Registration Looping 403 Forbidden During WFM Rollout
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1
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42
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June 19, 2026
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BYOC Edge status stuck on Degraded after Helm install
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1
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48
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June 18, 2026
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BYOC Edge v2.4.1 403 on Domain Registration
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0
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36
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June 18, 2026
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WebRTC recording export fails with 404 for digital channel sessions
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3
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186
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June 18, 2026
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WebRTC Media Negotiation Failure with ServiceNow Screen Pop Integration
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3
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300
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June 18, 2026
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BYOC trunk registration failing with 422 error on Sydney edge cluster
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0
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37
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June 18, 2026
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SIP Trunk Provisioning Fails with 400 Bad Request
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4
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497
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June 10, 2026
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SIP Trunk 403 on Terraform Apply
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4
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150
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June 10, 2026
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BYOC Edge Webhook to ServiceNow failing with 502 Bad Gateway
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4
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260
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June 10, 2026
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SIP Trunk Registration Drops During WFM Schedule Publish Window
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4
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404
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June 10, 2026
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WebRTC softphone 401 Unauthorized during ServiceNow Data Action
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4
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249
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June 10, 2026
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WebRTC export fails with 400 Bad Request for specific softphone versions
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4
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192
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June 10, 2026
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WebRTC Softphone Handshake Failures in EU-West BYOC Performance Dashboard
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4
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203
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June 10, 2026
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WebRTC Softphone Connection Timeout During High-Concurrency Load Testing
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4
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119
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June 10, 2026
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BYOC Edge Latency Spikes Correlating with Performance Dashboard Queue Metrics
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4
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420
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June 10, 2026
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Schedule Publish Fails with 409 on BYOC Edge
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4
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256
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June 10, 2026
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WebRTC Softphone Latency Spike in EU-FR Environment
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4
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445
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June 10, 2026
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SIP Trunk 403 Forbidden on Genesys Edge BYOC Registration Post-Patch
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4
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170
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June 10, 2026
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Discrepancy in Occupancy Metrics Between WFM and Real-Time Dashboards in EU-West BYOC
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4
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176
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June 10, 2026
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