|
Goto or SubDialog Block | Composer
|
|
0
|
650
|
December 11, 2013
|
|
Control agent login to avoid emulated agents
|
|
7
|
650
|
December 11, 2013
|
|
how to register dn
|
|
1
|
650
|
November 18, 2013
|
|
IWS Customisation - Add a Make Call Function
|
|
3
|
650
|
November 12, 2013
|
|
Create an interaction programatically PSDK 7.6
|
|
2
|
650
|
November 5, 2013
|
|
Redundancy with Platform SDK
|
|
2
|
650
|
October 30, 2013
|
|
ETL Service stopped transfering chunks
|
|
6
|
650
|
October 29, 2013
|
|
DMA ETL Transferred Time showing old dates
|
|
2
|
650
|
October 29, 2013
|
|
Interaction Workspace / Add a custom view to a multi-view region
|
|
1
|
650
|
October 24, 2013
|
|
OpenMediaServer sample Platform SDK7.6
|
|
4
|
650
|
October 22, 2013
|
|
Config Server DB Physical Data Model (SQL)
|
|
1
|
650
|
October 21, 2013
|
|
configure multiple hours of operations in single day??
|
|
2
|
650
|
October 11, 2013
|
|
Clients cannot connect to the Configuration Server
|
|
5
|
650
|
October 9, 2013
|
|
View Interactions in an Email Queue
|
|
2
|
650
|
October 8, 2013
|
|
Get stats for # of calls wait in VQ in real time split by time ranges
|
|
1
|
650
|
October 8, 2013
|
|
Supend / Hold Email
|
|
2
|
650
|
October 7, 2013
|
|
GVP interpret-as time
|
|
0
|
650
|
October 1, 2013
|
|
PSDK 8.1/Java - monitoring stats for a large number of agents
|
|
2
|
650
|
October 1, 2013
|
|
Error in InfoMart logs
|
|
1
|
650
|
October 1, 2013
|
|
PSDK - Get LoginID
|
|
1
|
650
|
September 26, 2013
|
|
com.genesyslab.PCT.invoker.default
|
|
2
|
650
|
September 20, 2013
|
|
SIP Endpoint SDK session statuses
|
|
1
|
650
|
September 10, 2013
|
|
Integrating Platform and SIP Endpoint SDKs
|
|
5
|
650
|
September 5, 2013
|
|
Detect Genesys isn´t working
|
|
9
|
650
|
September 4, 2013
|
|
Proactive email with attachement
|
|
2
|
650
|
September 4, 2013
|
|
Cold transfer in Genesys PSDK
|
|
2
|
650
|
August 30, 2013
|
|
Composer V8 - Web Service Block
|
|
0
|
650
|
August 28, 2013
|
|
Outbound 8.1 HTTP Web Service - RequestRecordCancel
|
|
5
|
650
|
August 15, 2013
|
|
Need more info for implementing monitoring and recording features
|
|
1
|
650
|
August 15, 2013
|
|
Suscribe to Error method
|
|
6
|
650
|
August 14, 2013
|