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Architect Data Action: Calling shared flow module returns 404 Not Found
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1
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57
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June 5, 2026
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Bot handoff queue mismatch during WFM shift swap execution
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0
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480
|
May 16, 2026
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Bot Studio: JSON Parse Error on Zendesk API Webhook Response During Migration
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0
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122
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May 15, 2026
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Architect IVR WebSocket drops during JMeter spike
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1
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120
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May 16, 2026
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Architect Flow 400 - Invalid JSON via Terraform
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0
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285
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May 15, 2026
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Set Participant Data not updating variables for downstream Data Actions
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0
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25
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June 4, 2026
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Architect flow fails to trigger bulk export for digital channels
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3
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246
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May 16, 2026
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Data Action output mapping returning undefined despite 200 OK
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0
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54
|
June 4, 2026
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Architect flow timeout when invoking ServiceNow Data Action via Genesys AI Bot
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0
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168
|
May 15, 2026
|
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Architect Flow 400 via Terraform - Invalid JSON
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0
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300
|
May 15, 2026
|
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GetExternalContactAction returning 404 on valid phone numbers
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0
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34
|
June 5, 2026
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Architect Data Action: External REST API response mapping fails with 500
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2
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580
|
May 16, 2026
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High False-Positive AMD Routing in Outbound Architect Flows
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2
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440
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May 14, 2026
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Bot Conversation Analytics: Empty Data in Performance Dashboard
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0
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126
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May 16, 2026
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Bot analytics api missing trunk data in apac
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4
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186
|
May 16, 2026
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Optimizing Agent Request Timeouts for Outbound Campaigns
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2
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415
|
May 15, 2026
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Architect IVR Drop to WFM Queue: 403 Forbidden on Queue Membership Check
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3
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154
|
May 16, 2026
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GetExternalContactAction in Architect not returning data for phone lookup
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0
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62
|
June 4, 2026
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Architect Flow Data Action failing with 500 Internal Server Error on ServiceNow REST integration
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0
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272
|
May 15, 2026
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GetDayOfWeek returns correct number but comparison in expression fails
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0
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40
|
June 4, 2026
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Agent Assist Masking Failures During After-Hours
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2
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388
|
May 15, 2026
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Architect IVR 429 during JMeter Load Test
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0
|
276
|
May 15, 2026
|
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Architect BYOC Trunk Selection Logic Failing in IVR Flow
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0
|
184
|
May 16, 2026
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Architect DateTimeDiff returning zero for same-day intervals
|
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0
|
67
|
June 4, 2026
|
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What is the correct way to handle Zendesk Ticket ID in Architect IVR flow?
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0
|
300
|
May 16, 2026
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Architect regexp_replace dropping area code on +1XXXXXXXXXX format
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1
|
53
|
June 5, 2026
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Loop block iteration over Data Action JSON array
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1
|
279
|
May 16, 2026
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Architect Flow Timeout: 504 Gateway Timeout on Third-Party REST Integration
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1
|
550
|
May 16, 2026
|
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CXone Architect Loop block not iterating over Data Action JSON array
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0
|
28
|
June 4, 2026
|
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IVR Flow Migration: Zendesk Trigger Logic Mismatch in Architect
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1
|
330
|
May 16, 2026
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