This post is very old and was copied from another forum. I am not working in the Genesys business anymore, so i don’t have the parser.
Please don’t ask for it anymore. Maybe someone who has it could attach it to the thread.
Why would someone want to actually go all the way to sourceforge and download it from there when all you have to do is… Ask Joel! I think we even have his hotmail posted somewhere around on this thread!
I am told that he has the secret version that on top of analyzing the logs, automatically detects any anomalies and tells people exactly where to head to replace them. It is told that FEMA once approached him for using the program to analyze their levees in New Orleans, but Joel was out of town during that fateful day, and the next thing you know - water has turned New Orleans into new and modern Atlantis.
After Joel came back from vacation and saw that the whole city was send to the bottom of the ocean, he thread away the code promising never again to use it.
In Genesys, each call is assigned a unique connID(connection ID) all you got to do is trace the connID thru the logs. Trust me that initially, it looks cumbersome, but once you get used to it…it should be a piece of Cake.
The Kazimir tool that’s used to analyze Genesys logs is not open source, and is not the same as what can be found on SourceForge. Completely different applications…
Not to say I really know where the intellectual property rights exist with the Genesys-relevant Kazimir, but I’d be surprised if Genesys was happy to see it posted here.
Anyone with a Genesys maintenance agreement can download the latest version of Kazimir from the support website…