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WrapUpCode returning null in /api/v2/analytics/details queries despite successful disposition
|
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0
|
54
|
May 8, 2026
|
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Web Messaging SDK: Sending proactive notifications to returning guests
|
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0
|
62
|
May 8, 2026
|
|
Data Action Timeout in Architect Flow
|
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1
|
377
|
May 7, 2026
|
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Starting call recording via API returns 403 Forbidden
|
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1
|
72
|
May 7, 2026
|
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Web Messaging Guest API: Typing indicator not triggering agent state change
|
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0
|
37
|
May 7, 2026
|
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Deleting user via API without nuking historical interactions
|
|
0
|
29
|
May 7, 2026
|
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Genesys Cloud Platform SDK Token Refresh Race Condition During Batch Processing
|
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0
|
41
|
May 7, 2026
|
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AppFoundry Web Messaging Widget 401 on Token Refresh in Multi-Tenant Setup
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1
|
435
|
May 7, 2026
|
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Genesys Cloud Guest API WebSocket connection dropping after 60s
|
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0
|
40
|
May 7, 2026
|
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Genesys Cloud webhook failing to trigger Slack alert on queue SLA breach
|
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0
|
47
|
May 7, 2026
|
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Paginating /api/v2/analytics/conversations/details/query returns stale cursor tokens
|
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0
|
39
|
May 7, 2026
|
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Injecting OTel context into Guest API WebSocket connection
|
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1
|
60
|
May 7, 2026
|
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Node.js Lambda: Genesys Cloud Webhook Payload Parsing Failure
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0
|
54
|
May 7, 2026
|
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Closing Web Messaging session via backend API
|
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0
|
41
|
May 7, 2026
|
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Quality API CSAT responses missing interactionId
|
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0
|
50
|
May 7, 2026
|
|
Web Messaging SDK config JSON not applying launcher position or theme colors
|
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0
|
34
|
May 7, 2026
|
|
Guest API WebSocket handshake failing with 403 in custom UI
|
|
1
|
63
|
May 7, 2026
|
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EventBridge filter rule not catching conversation.end for specific queue
|
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0
|
48
|
May 7, 2026
|
|
Guest API WebSocket handshake 403 when bypassing default widget
|
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0
|
63
|
May 7, 2026
|
|
Pushing proactive web messages to a guest with an existing session ID
|
|
1
|
63
|
May 7, 2026
|
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Is it possible to batch update shift swap approvals via the WFM API?
|
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3
|
344
|
May 7, 2026
|
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POST /api/v2/conversations/calls 400: Agent outbound trace context missing in payload
|
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1
|
68
|
May 7, 2026
|
|
OTel trace context missing in NICE Cognigy webhook payload
|
|
0
|
44
|
May 7, 2026
|
|
Data Action 429 during JMeter load on US1
|
|
0
|
440
|
May 7, 2026
|
|
Paginating /api/v2/analytics/conversations/details/query with cursor vs page
|
|
0
|
164
|
May 7, 2026
|
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PATCH /api/v2/conversations/voice/participants returns 409 on active leg
|
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0
|
53
|
May 7, 2026
|
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Parsing nested metrics in v2.analytics.conversation.aggregate events
|
|
0
|
32
|
May 7, 2026
|
|
Access token expires mid-batch in Azure Function using Genesys .NET SDK
|
|
0
|
28
|
May 7, 2026
|
|
Web Messaging SDK: Guest attributes not persisting after auth callback
|
|
0
|
40
|
May 7, 2026
|
|
Genesys Cloud Statistics API WebSocket reconnect logic failing with 401
|
|
0
|
440
|
May 7, 2026
|