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CXone Reporting API v2 Agent State History Query Timing Issues
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0
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0
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June 5, 2026
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Quality API /api/v2/quality/evaluations returns 200 but missing CSAT data for specific interactions
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0
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0
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June 4, 2026
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Speech API returning empty text for voice transcripts
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0
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0
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June 5, 2026
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Web Messaging SDK customAttributes not sticking on startChat for authed users
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1
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0
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June 5, 2026
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Discrepancy in Service Level Calculation Using Raw Analytics API Interval Data
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4
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182
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May 18, 2026
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Web Messaging SDK config object overrides for launcher position and theme colors
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1
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318
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May 18, 2026
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403 on /api/v2/routing/queues despite having routing:queue:read
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0
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0
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June 5, 2026
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Genesys Cloud OAuth token expiration in Kotlin CI/CD pipeline
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0
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0
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June 4, 2026
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Genesys Webhook 5xx retries and dead letter queue implementation
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0
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0
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June 5, 2026
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CXone Studio ASSIGN/IF logic failing
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1
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0
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June 4, 2026
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Studio Session Handover to Agent fails with 409 Conflict on Transfer
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1
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0
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June 5, 2026
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Data action timeout on shift swap api
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1
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212
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May 16, 2026
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Cobrowse POST 400 on contactId lookup
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0
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0
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June 5, 2026
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Studio REST Proxy 401 after token refresh due to clock skew
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0
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0
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June 5, 2026
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409 Conflict when trying to disconnect participant via /api/v2/conversations/voice/participants
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1
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188
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May 18, 2026
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Setting wrap-up codes via API after interaction ends for OTel tracing
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0
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0
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June 5, 2026
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WFM Schedule Publishing API 429 Errors During Peak Shift Swap Activity
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5
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321
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June 4, 2026
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Genesys Cloud Analytics API 400 Bad Request on BYOC Trunk Segment Query
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0
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219
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May 15, 2026
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Web Messaging API: How to close guest session from backend?
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2
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0
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June 4, 2026
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WFM Shift Swap API returning 403 Forbidden on Agent Update
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0
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292
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May 15, 2026
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Node.js WebSocket consumer drops connection on Genesys Cloud Analytics Notification stream
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1
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0
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June 5, 2026
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Filtering EventBridge conversation.end events by Queue ID in Terraform
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0
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0
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June 5, 2026
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Genesys Cloud webhook signature validation failing in PowerShell
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0
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495
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May 16, 2026
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CXone Admin API: Bulk update agent skills failing with 400 Bad Request
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4
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118
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May 18, 2026
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EventBridge Rule Evaluation Fails for Genesys Cloud Conversation Events Despite Correct IAM Policy
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4
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300
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May 18, 2026
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Personal Connection API 400 Bad Request - Invalid Payload Structure?
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0
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0
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June 4, 2026
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Analytics API 413 Error on 90-day query - how to chunk the request?
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0
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0
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June 5, 2026
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SAML SSO breaks OAuth client credentials flow
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0
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0
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June 4, 2026
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Guest API POST to typing indicators returns 400
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0
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0
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June 4, 2026
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CXone Studio ASSIGN variable scope leaking into IF branch logic?
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0
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0
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June 5, 2026
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